Retail Sales Associate

Brand Junkie•Nederland, TX

16d•Onsite

About The Position

The Retail Sales Associate supports daily retail operations and contributes to the overall success of Brand Junkie Workwear’s store in Nederland, Texas. This role is essential in creating an outstanding shopping experience by welcoming customers, assisting with product selection, and ensuring the sales floor remains organized and visually appealing. You’ll be a key part of delivering exceptional service, maintaining store standards, and helping customers find the right workwear solutions to meet their needs.

Requirements

1–2 years of retail or customer service experience (apparel and/or FR apparel preferred).
Friendly and approachable personality with a genuine passion for helping people.
Strong communication and interpersonal skills.
Basic computer and POS proficiency; ability to learn new systems quickly.
Reliable, punctual, and able to work effectively as part of a small, close-knit team.

Nice To Haves

Familiarity with Southeast Texas communities and industrial trades is a plus.

Responsibilities

Welcome customers with professionalism and enthusiasm, ensuring every guest receives personal attention.
Assist customers in selecting flame-resistant (FR) and workwear apparel that meets their needs for safety, comfort, and style.
Provide accurate sizing and fitting assistance for individual and bulk orders.
Maintain strong knowledge of store products, including FR materials, ratings, and care instructions.
Support promotional events, product launches, and sales campaigns in coordination with store leadership.
Keep the sales floor, fitting rooms, and checkout areas clean, organized, and fully stocked.
Accurately process transactions, returns, and exchanges using the POS system.
Restock shelves and racks to maintain proper product presentation and availability.
Report low inventory or damaged items promptly to management.
Uphold company standards for merchandising, signage, and store presentation.
Collaborate with team members and management to achieve daily sales goals.
Assist during peak times, customer rushes, or large group fittings.
Maintain open and respectful communication with the Store Manager and Assistant Manager.
Participate in team meetings, product demonstrations, and ongoing training.
Follow all company safety and security procedures, including proper handling of FR apparel.
Help maintain a safe, hazard-free retail environment for customers and employees.
Support loss prevention and shrink control measures as directed by management.
Represent Brand Junkie Workwear with pride and professionalism inside and outside the store.
Build rapport with local customers, contractors, and industrial crews.
Uphold the company’s values of honesty, integrity, and respect in every interaction.
Comply with all company standards as outlined in the employee handbook.