Retail Sales Associate

The TJX Companies, Inc.•Woodward, OK

1d•Onsite

About The Position

Marshalls, a part of TJX Companies, offers a dynamic work environment focused on growth, diversity, and collaboration across its global operations, including Retail Stores. As a Fortune 100 company and a leading off-price retailer, TJX provides extensive opportunities for professional development. The Retail Sales Associate is tasked with ensuring a highly satisfied customer experience through engaging interactions, maintaining a clean and organized store, and upholding operational, merchandising, and loss prevention standards. Associates may be cross-trained to support various store functions and are expected to foster a positive store culture, participate in store recovery efforts, and contribute to safety awareness.

Requirements

Possesses excellent customer service skills.
Able to work a flexible schedule to support business needs.
Possesses strong communication and organizational skills with attention to detail.
Capable of multi-tasking.
Able to respond appropriately to changes in direction or unexpected situations.
Capable of lifting heavy objects with or without reasonable accommodation.
Works effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred

Responsibilities

Delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
Adhering to all operational, merchandise, and loss prevention standards.
May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers.
Supports and embodies a positive store culture through honesty, integrity, and respect.
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
Promotes credit and loyalty programs.
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
Initiates and participates in store recovery as needed throughout the day.
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
Provides and accepts recognition and constructive feedback.
Adheres to all labor laws, policies, and procedures.
Supports and participates in store shrink reduction goals and programs.
Participates in safety awareness and maintains a safe environment.
Other duties as assigned.

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)
competitive salary and benefits package