Retail Sales Associate (PT)

Grand Traverse Resort•Acme, MI

About The Position

Provide high level of guest service to guests of all retail outlets. Responsible for the maintenance of shops to include cleanliness, receiving, stocking, and general maintenance. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure customer satisfaction is priority by assisting with any guest needs and providing suggestions to help close the sale. Responsible for being knowledgeable of merchandise to include pricing, quality, functionality, and features. Will receive incoming merchandise and ensure it accuracy. Must stock the outlet according to established procedures and at the direction of Retail Manager and/or buyer. Responsible for meeting daily/monthly sales goals. Complete all assignments requested by Retail Manager and Retail Buyer. Maintain an open line of communication with manager and good rapport with co-workers. Must understand and abide by environmental practices of the resort.

Requirements

High school diploma or G.E.D
Ability to relate to guests, assist with their purchase, make suggestions to generate sales, and work as a team
Basic computer skills necessary
Ability to stand for up to 8 hours
Some lifting requirements of up to 35 lbs
Ability to handle unhappy guests in a professional manner
Nights and weekends required

Nice To Haves

Retail background or customer service preferred

Responsibilities

Assist guests with needs
Provide suggestions to help close sales
Be knowledgeable of merchandise including pricing, quality, functionality, and features
Receive incoming merchandise and ensure accuracy
Stock the outlet according to established procedures
Meet daily/monthly sales goals
Complete all assignments requested by Retail Manager and Retail Buyer
Maintain open communication with manager and good rapport with co-workers
Understand and abide by environmental practices of the resort
Maintain shops to include cleanliness, receiving, stocking, and general maintenance