Retail Sales Associate

ExpressGreenwich, CT
15d$17 - $25

About The Position

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com . About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in -real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before. The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts. Bonobos is seeking a Guide , otherwise known as Retail Sales Associate , in our Guideshop . A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven , and a sales powerhouse. Our G uides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos , we offer a best-in-class product assortme nt t hat incl udes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based st ore . D on't t hink t radit ional retail; what we're b uildi ng you ha ven't seen b efore.

Requirements

  • Have 1-3 years of sales or relevant experience
  • Knowledge of men’s fashion, fabrics, styles, and fit

Nice To Haves

  • Collaborative , work well in a team setting an d driven by relationship building
  • Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
  • P ossess strong time management and organizational skills
  • Strong communicat or and skilled at written and verbal communication

Responsibilities

  • Responsible for delivering exceptional customer experiences and maximizing personal sales results
  • Cultivate an environment of genuine customer connection where all customers feel welcome, heard , and valued
  • Generate leads for current and future Bonobos business
  • Consistently achieve personal sales goals
  • Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Benefits

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
  • part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match
  • Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan
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