Retail Sales Associate

Floor & Decor•Waltham, MA

1d•$16 - $21•Onsite

About The Position

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: Friendly and enthusiastic Entrepreneur and hard-working Honest and accountable Excellent communication and listening skills

Requirements

Must be 18 years or older.
Knowledge of basic math skills.
Customer service experience.
Ability to handle multiple tasks and work well under pressure.
Some positions may require completion of forklift certifications through F&D.
Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations when assisting customers.
Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
Work in cooperation with management and team members to achieve sales goals.
Process customers at checkout using point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Follow established cash, check and credit card acceptance procedures.
Create price tags and merchandise signs.
Stock, tag and display merchandise.
Act and work in a manner consistent with the company’s core values.
Demonstrate and understand compliance of the company’s safety processes.
Answer telephone according to the company guidelines.
Be available to assist in other areas of the store as needed.
Work in a fast pace environment with accuracy.

Benefits

Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including: Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

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