Retail Sales Associate

ACME ELECTRIC MOTOR INC • Grand Forks, ND

8h • Onsite

About The Position

Acme Tools is seeking a Retail Sales Associate to join their team in Grand Forks, ND. The ideal candidate is a problem-solver who enjoys helping customers with tools and equipment, embraces the challenge of sales, and is looking for a stable and growing family-owned company. The role involves providing exceptional customer service, identifying customer needs, assisting with product selection, closing sales, and maintaining a clean and organized sales floor. Acme Tools has been a trusted source for tools and equipment for over 75 years, serving contractors, woodworkers, and DIY enthusiasts. As a family-owned business, they are employee-centric, growth-minded, offer a family-friendly work environment, and are actively engaged in their community.

Requirements

• 1+ years of customer service experience
• Strong computer skills and the ability to learn new software
• Proven communication skills
• The ability to work a rotating Saturday shift

Responsibilities

• Greeting and assisting guests in a professional and courteous manner
• Identifying customers' needs and providing knowledgeable assistance to help select the correct tool or equipment
• Closing and invoicing sales and helping load products as needed
• Staying informed on all new and current products carried by Acme Tools
• Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory
• Helping customers with equipment purchases with starting procedures and breaking-in periods and following up after the sale
• Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves with product displays and work areas, etc.)
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

Benefits

• 6 Paid Holidays
• Generous PTO Starting from Day 1
• Professional Growth and Development Opportunities
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance and Short and Long-term Disability
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees