Retail Sales Associate

Shopping Center Management d b a Turnberry Associates•Aventura, FL

28d

About The Position

We are looking for outgoing, high energy, animated team players who bring excitement to the job and the best customer service to all our guests! As a part of the Peppermint Park team, our Sales Associates will be interacting with guests of all ages. Our Associates are passionate about sharing their creations, will become knowledgeable on all our toys & candy products we offer, and bring guests a sense of joy and excitement throughout their shift. If you are big hearted, hardworking, fun witted and love making others happy – WE WANT YOU!

Requirements

Ability to multi-task across shifting priorities, at times driven by external elements that may be difficult to control
General knowledge of customer service or retail operations.
Computer experience in Word, Excel and knowledge of a corporate email system
Outstanding communications skills, written and verbal
Strong interpersonal skills, building relationships with customers
Strong organizational and project management skills
Ability to use a computer for long periods of time
Must be able to sit or stand for extended periods of time
Ability to handle documents and files
Ability to work well with others
Must be able to work under short-term deadlines and work under stress
Must be able to occasionally lift up to 40 pounds
Good physical mobility required to move about the store (including climbing, lifting, bending, kneeling, etc.)
Must be able to work holidays, nights and weekends, as required
Must be open to travel occasionally, as required
Audio and visual acuity is required

Nice To Haves

Retail sales, customer service, or hospitality experience preferred
Effective oral and written communication skills, able to build relationships
Available to work flexible hours that may include early mornings, evenings, weekends, nights and holidays
Ability to handle multiple projects/tasks at a time and meet deadlines
History of willingly assisting others and acting as a team player
Ability maintain order and manage sudden influxes of customers

Responsibilities

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
Accountable for learning store’s products portfolio to provide customers with recommendations that connect them to the right product(s). Introducing promotions and opportunities to customers.
Operating point of sale system and managing our guests’ financial transactions. Must adhere to all credit card and daily cash handling procedures such as balancing cash drawers and daily drops.
Maintain health, sanitation, safety and security guidelines. Maintains a clean and organized workspace
Maintains regular and punctual attendance in correct dress code and ensures store is ready for guests.
Implement promotions, strategies, sales goals and initiatives as directed by Store Manager.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Maintain; operate all associated equipment, electrical equipment, plumbing systems, store management systems, and store repairs. Set up, maintain machine standards for temperatures, fill rate, etc. Clean machines as required.
Responsible for keeping the pace of production on schedule to meet customer requirements
Alert the manager of any irregularities or issues
Other duties as assigned.
Be creative & love what you do!!!!