Retail Sales Associate

POP MART Americas Inc.•Oakbrook Terrace, IL

2d•Onsite

About The Position

We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Store Manager.

Requirements

1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Must be at least 18 years of age

Nice To Haves

Ability to speak or understand multiple languages is a plus

Responsibilities

Greet customers, engage in friendly conversations, and ask about their shopping needs.
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
Offer customers product recommendations and provide information to help them make product-related decisions.
Use the cash register to ring up customer transactions.
Support on product shipment deliveries and organize stockroom.
Maintain a clean, organized, and safe store environment for customers, employees, and store products.
Drive sales of company key products such as Blind boxes, MEGA, and accessories.
Must be able to work flexible hours including nights, weekends, holidays.