Retail Sales Associate

Cox Enterprises-posted 4 months ago

$14 - $22/Yr

Full-time • Entry Level

Tulsa, OK

5,001-10,000 employees

Telecommunications

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Cox Communications is looking for a Retail Sales Associate who creates exceptional customer experiences; someone who connects easily with others and can drive sales while making customers feel special. This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfortable reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention
Assist with the opening/closing of one of our store retail environments
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area

HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory

Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products
Fluency in Spanish, both written and spoken

401k + company matching
Comprehensive medical benefits
Free Internet and other Cox discounted services
Tuition reimbursement for academic pursuits
Adoption assistance
Paid time off to volunteer
Childcare and eldercare resources
Pet insurance
Minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave

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