Lakeshore Learning Materials-posted 4 months ago
Part-time
Memphis, TN
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise. Providing great customer service isn't just a goal—it's the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

  • Greet and assist customers promptly and courteously
  • Maintain product knowledge to assist customers effectively
  • Resolve customer issues or escalate as needed
  • Maintain overall store cleanliness, ensuring all areas, including the salesfloor, stockroom and common areas are tidy and presentable
  • Replenish stock and manage inventory on the sales floor
  • Support the meeting of store and team sales targets while also increasing customer loyalty
  • Assist with merchandising and store displays
  • Process transactions accurately and efficiently
  • Participate in training programs and staff meetings
  • Assist in providing peer training and support to new team members
  • Seek feedback and actively engage in personal development
  • Previous retail experience a plus
  • Ability to work part-time, flexible schedule, including nights and weekends
  • Knowledge of cash register/POS systems a plus
  • Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
  • Competitive compensation based on skills and experience
  • Generous employee discount on products that make you smarter
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