Retail Sales Associate

My Wireless - AT&T Authorized Retailer • Cave Creek, AZ

415d

About The Position

The Retail Sales Associate at My Wireless, an AT&T Authorized Retailer, is responsible for providing exceptional customer service and technology solutions related to AT&T products and services. This role involves engaging with customers, guiding them through the buying process, and contributing to a dynamic retail environment. The position offers opportunities for growth and financial rewards based on performance.

Requirements

• Experience in retail or customer-facing sales environment (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Highly effective communication and interpersonal skills (Required).
• Must be at minimum 18 years of age, legally able to be employed in the US, and have a High School diploma or equivalent (Required).

Nice To Haves

• Bilingual (Preferred but may not be required depending on location).
• Experience prospecting through outbound calls (Preferred).

Responsibilities

• Engage with customers to provide outstanding service and support.
• Educate customers on available AT&T products and services.
• Guide customers through the buying process to help them make informed decisions.
• Meet and exceed personal performance goals and AT&T standards.
• Maintain a fun, clean, and exciting work environment for customers and team members.
• Participate in marketing activities to maximize selling opportunities.
• Train and develop skills to become a top Retail Sales Associate.

Benefits

• Strong Base Pay and a commission and bonus schedule.
• Ongoing paid training.
• Exciting career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, Dental and Vision coverage.
• Life Insurance.
• 401(K) Retirement Program.
• Paid Vacation Time.
• Company-paid memberships for Headspace and FinPath.
• Total Pet Plan and Pet Insurance.
• Employee Assistance Program.
• Discounts off devices and AT&T service plans.
• Welcome kit with AT&T work shirts and personal protective equipment.
• Exclusive sales contests and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees