About the position
Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets. Responsible for accurately processing sales transactions at checkout, securely and quickly. Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards. Responsible for the execution and processing of incoming and outgoing merchandise. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Responsible for maintaining a safe, healthy and compliant working and shopping environment. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
Responsibilities
- Provide high standards of customer experience in accordance with PUMA's Brand Values.
- Achieve or exceed sales, KPIs, and profitability targets through effective customer service.
- Accurately process sales transactions at checkout.
- Maintain cleanliness and order of the store.
- Comply with visual merchandising guidelines according to PUMA standards.
- Execute and process incoming and outgoing merchandise.
- Comply with all Policies & Procedures and operational core competencies.
- Maintain a safe, healthy, and compliant working and shopping environment.
- Work non-traditional hours including weekends, evenings, and holidays.
Requirements
- 1 - 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
- Strong team player.
- Strong communication skills.
- Ability to learn quickly.
- Knowledge of computer skills, basic know-how about MS Office programs.
- Ability to lift/carry, push/pull up to 30 pounds regularly.
