RETAIL SALES ASSOCIATE

TJX • South Lake Tahoe, CA

393d • $33,280 - $34,320

About The Position

The Retail Sales Associate at TJ Maxx is responsible for delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational standards. This role involves supporting the store's culture through positive interactions and teamwork, while also being flexible to work in various areas of the store as needed.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective collaboration with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible employees
• Medical/dental/vision insurance for eligible employees
• HSA and health care FSA for eligible employees
• Life insurance for eligible employees
• Short/long term disability for eligible employees
• Paid parental leave for eligible employees
• Paid holidays/vacation/sick for eligible employees
• Auto/home insurance discounts for eligible employees
• Scholarship program for eligible employees
• Adoption assistance for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees