Retail Sales Associate - Womens Shoes, Oak Brook Center - Full Time

Macy's • Oak Brook, IL

131d

About The Position

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Resourceful and eager to adapt to changing priorities.

Nice To Haves

• Experience in retail or customer service.
• Ability to handle electronic devices and cash register transactions.

Responsibilities

• Understand and communicate effectively with customers, co-workers, and supervisors.
• Review sales goals and learn about new arrivals and top-selling items.
• Engage, educate, and sell with confidence on the sales floor.
• Maintain a clean, organized, and shoppable space.
• Support merchandise moves and update signs and pricing.
• Share loyalty program benefits and ensure customer satisfaction.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Performance-based incentives.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers