Macy's Jobsposted about 1 month ago
Entry Level
Humble, TX

About the position

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.

Responsibilities

  • Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
  • Develop customer relationships to grow business and expand our client base.
  • Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
  • Assist in locating and pulling merchandise to fulfill digital customer orders.
  • Maintain department recovery standards, including selling floor and fitting rooms.
  • Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
  • You can handle electronic devices with no problem.
  • No Education or Experience Required.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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