Retail Sales Associate - Westfield Culver City
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About The Position
At Old Navy, we are redefining the retail experience by making fashion accessible and enjoyable for everyone. As a Retail Sales Associate at our Westfield Culver City location, you will play a crucial role in engaging with customers and providing exceptional service. Your primary responsibility will be to connect with customers, educate them about our products, and inspire them to make purchases that enhance their style. You will be the face of our brand, bringing it to life through your interactions and ensuring that every customer leaves with a positive impression of Old Navy. In this dynamic role, you will become an expert in our merchandise and selling behaviors, using this knowledge to create a premium shopping experience. You will assist customers in locating merchandise, answer their questions, and provide style suggestions that resonate with their personal tastes. Your ability to leverage our loyalty programs and omni-channel offerings will be key in promoting customer loyalty and satisfaction. Additionally, you will support various operational processes, including sales floor management, fitting room assistance, and checkout procedures, ensuring that everything runs smoothly and efficiently. We pride ourselves on fostering a community of playful personalities who thrive in a fast-paced environment. Here, you will have the opportunity to be your authentic self while contributing to a team that values collaboration and continuous improvement. Your role will not only involve direct customer interaction but also require you to be a problem solver, addressing any concerns with professionalism and courtesy. As you grow in this position, you will gain valuable skills and experience that will serve you well in your career.
