Retail Sales Associate, Waterford Lakes - Flex

Macy's • Orlando, FL

411d

About The Position

As a Retail Sales Associate at Macy's, you will play a crucial role in delivering exceptional customer service and creating memorable shopping experiences. Your primary focus will be on engaging with customers, understanding their needs, and providing expert product knowledge to enhance their shopping journey. You will also be responsible for maintaining store presentation and supporting operational excellence.

Requirements

• At least 1 year of selling or customer experience preferred.
• Ability to effectively communicate and present information to customers and peers.
• Strong merchandising skills and ability to provide exceptional customer service.
• Flexible availability, including days, evenings, weekends, and holidays.

Nice To Haves

• Interest in fashion and styling talent.
• Self-starter who can adapt quickly to changing customer expectations.
• Resourceful and eager to start new ventures.

Responsibilities

• Connect with customers on the sales floor to provide great customer service.
• Leverage apparel product and trend knowledge to make product recommendations and increase sales.
• Respond to customer requests for additional merchandise and share knowledge about featured brands/products.
• Demonstrate understanding of Macy's loyalty programs and point of sale systems.
• Maintain selling floor presentation and ensure fitting rooms are customer-ready.
• Work store events to ensure successful execution and seamless customer experience.
• Ensure receipt of new merchandise and set up according to visual guidelines.
• Reconfigure store fixtures for new layout and visual presentation.
• Ensure accurate merchandise pricing and process markdowns in a timely manner.

Benefits

• Coverage across medical, dental, vision, and retirement.
• Employee Assistance Program (mental health and financial literacy resources).
• Fully-Funded education benefits may include 100% of tuition, books, and fees.
• Merchandise discounts.
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed