Retail Sales Associate, Waterford Lakes - Flex

Macy's • Orlando, FL

398d

About The Position

As a Retail Sales Associate at Macy's, you will play a crucial role in delivering exceptional customer service and creating memorable shopping experiences. Your primary focus will be on engaging with customers, understanding their needs, and providing expert product recommendations. You will also be responsible for maintaining store presentation and operational excellence, ensuring that the sales floor is inviting and well-stocked.

Requirements

• At least 1 year of selling or customer experience preferred.
• Ability to effectively communicate and present information to customers and peers.
• Strong merchandising skills and exceptional customer service orientation.
• Flexible availability, including days, evenings, weekends, and holidays.

Nice To Haves

• Interest in fashion and styling talent.
• Self-starter who can adapt quickly to changing customer expectations.
• Resourceful and eager to start new ventures.

Responsibilities

• Connect with customers on the sales floor to provide great customer service.
• Leverage apparel product and trend knowledge to make product recommendations and increase sales.
• Respond to customer requests for additional merchandise and share knowledge about featured brands/products.
• Demonstrate full understanding of Macy's loyalty programs and point of sale systems.
• Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready.
• Work store events to ensure successful execution and seamless customer experience.
• Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines.
• Reconfigure store fixtures to prepare new layout and visual presentation for upcoming themes.
• Ensure accurate merchandise pricing and process markdowns in a timely manner.

Benefits

• An inclusive, challenging, and refreshingly fun work environment.
• Coverage across medical, dental, vision, and retirement.
• Employee Assistance Program (mental health and financial literacy resources).
• Fully-Funded education benefits may include 100% of tuition, books, and fees.
• Merchandise discounts.
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed