Retail Sales Associate, Tysons Corner Center - Flex

Macy's • McLean, VA

88d

About The Position

As a Retail Selling Flex Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and adapt to changing priorities.
• Ability to handle electronic devices and technology.

Responsibilities

• Understand and communicate effectively with customers, co-workers, and supervisors.
• Review sales goals and learn about new arrivals and top-selling items.
• Engage, educate, and sell with confidence on the sales floor.
• Offer a warm welcome and create friendly, personal conversations with customers.
• Maintain a shoppable space by recovering the floor and fitting rooms.
• Update signs and pricing, and support any needed merchandise moves.
• Share loyalty program benefits and ensure customers have all they need.
• End each interaction with a sincere thank-you.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers