Retail Sales Associate, Stonebriar Centre - Flex

Macy's • Frisco, TX

399d

About The Position

The Retail Sales Associate at Macy's is a vital role focused on delivering exceptional customer service and creating memorable shopping experiences. This position requires a flexible team player who can thrive in a fast-paced retail environment, engaging with customers, understanding their needs, and promoting Macy's products effectively. Associates will work collaboratively to meet sales goals while maintaining a welcoming and inclusive atmosphere.

Requirements

• Good understanding of the products being sold and ability to provide expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications for selling and fulfilling customer orders.
• Self-driven to keep up with product knowledge and trends through Macy's educational resources.
• Excellent interpersonal skills to work effectively with colleagues at all levels.
• Partnership with the total team to drive sales and deliver customer experience.

Nice To Haves

• No education or experience required, but prior retail experience is a plus.

Responsibilities

• Greet and connect with customers in a friendly and genuine way.
• Recommend products by asking questions to identify customer needs and inspiring purchases.
• Offer options and solutions to customers to complete the sale.
• Wrap up the moment to close out the customer's shopping journey, celebrating their purchases.
• Master store products, services, loyalty programs, and Macy's sales systems to assist customers.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits - may include 100% of tuition, books, and fees.
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed