AAA-posted 7 months ago
$12 - $16/Yr
Part-time • Entry Level
Remote • Zanesville, OH
Administrative and Support Services

Join our team and be part of a dynamic retail environment where every interaction counts. As a Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. We are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

  • Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
  • Assist in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.
  • Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
  • Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public designation or willingness to obtain within 6 months of employment.
  • Basic geography knowledge is beneficial.
  • High School Diploma/GED is a minimum educational requirement.
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
  • No work on Sundays.
  • Consistent schedule with convenient hours: Monday, 9AM to 6PM; Tuesday to Friday, 9AM to 5PM; Saturday, 9AM to 12PM.
  • 25 Hour Work Week.
  • Paid Holidays.
  • Paid Time Off.
  • Paid Volunteer Time Off.
  • Competitive Compensation: Starting base compensation of $12.99 to $16.56/hour.
  • Monthly Incentive Plan tailored to reward individual performance.
  • Complimentary AAA Premier level membership benefits.
  • 401(K) Plan with company-matched contributions up to 7%.
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