Retail Sales Associate, Part-Time

Johnnie-O ClothingVirginia Beach, VA
2h

About The Position

Johnnie-O is looking for a Part-Time Retail Sales Associate to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Requirements

  • 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
  • Strong interpersonal skills with a genuine ability to connect with people.
  • Proactive, solutions-oriented approach to delivering excellent customer service.
  • Ability to adapt in a fast-paced environment and handle multiple priorities.
  • Comfortable working a flexible schedule including evenings, weekends, and holidays.
  • Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

  • Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
  • Listen and connect with customers to understand their needs, style preferences, and fit requirements.
  • Provide knowledgeable feedback and personalized styling suggestions.
  • Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
  • Maintain a client book and follow up with customers to build long-term relationships,
  • Consistently meet or exceed individual sales goals.
  • Contribute to store sales by proactively engaging customers and recommending additional products.
  • Participate in outreach, appointment-based selling, and event support to grow the customer base.
  • Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
  • Assist in restocking, re-merchandising, and setting seasonal floor changes.
  • Support accurate inventory management and communicate stock needs to leadership.
  • Process transactions efficiently and accurately, including returns and exchanges.
  • Follow cash handling procedures and maintain accuracy in the POS system.
  • Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.
  • Ability to open and close the store, when necessary, when the store manager and assistant store manager are absent.

Benefits

  • Casual dress policy
  • Potential career growth
  • Family-oriented working environment
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