Retail Sales Associate (Part-Time)

AutoZone • Dover, DE

398d

About The Position

The Retail Sales Associate at AutoZone is a part-time role focused on driving sales through exceptional customer service. The associate is responsible for ensuring customer satisfaction by providing a WOW! experience, completing assigned store tasks, and maintaining compliance with company policies and procedures. This position requires a proactive approach to customer engagement and product knowledge, as well as the ability to assist with automotive-related services.

Requirements

• Applicants must be 18 years or older
• High School diploma or equivalent
• Basic knowledge of automotive parts is required
• Excellent communication and decision making skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Responsibilities

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers and follows established cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that merchandise is restocked and placed in their respective areas
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Utilizes OBDII to read codes from customer's automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicates with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Benefits

• Competitive pay
• Unrivaled company culture
• Medical, dental & vision plans
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Programs for mental and physical health
• Opportunities for career growth

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED