Retail Sales Associate Key Part Time

Talbots-posted about 1 year ago
Part-time • Entry Level
Fayetteville, NC
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
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The Retail Sales Associate at Talbots is a part-time position focused on delivering exceptional customer service and promoting the brand's products. The role emphasizes building relationships with customers, achieving sales goals, and supporting store operations while fostering a positive team environment.

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Assist the management team in building store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Stay informed about fashion trends and new arrivals, including product knowledge about fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards.
  • Support all areas of operational excellence, including managing inventory according to policies and procedures.
  • Lead/supervise others on occasion and open/close the store for business.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
  • Demonstrate selling competence and styling expertise with a love of fashion.
  • Strong ambition and passion for achieving goals, both individually and as part of a team.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer/iPad/handheld system.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
  • Flexible schedule availability of 15 to 20 hours per week, including evenings, weekends, and holidays.
  • Growth opportunities within the company.
  • Incentive opportunities.
  • Generous merchandise discounts of 50% off Talbots and select Haven Well Within brand items.
  • Discounts at brands across KnitWell Group.
  • Referral incentive program and discounts on travel, shopping, concerts, and more.
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