Retail Sales Associate Key Part Time

Talbots • Fayetteville, NC

399d

About The Position

The Retail Sales Associate at Talbots is a part-time position focused on delivering exceptional customer service and promoting the brand's products. The role emphasizes building relationships with customers, achieving sales goals, and supporting store operations while fostering a positive team environment.

Requirements

• Demonstrate selling competence and styling expertise with a love of fashion.
• Strong ambition and passion for achieving goals, both individually and as part of a team.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to navigate a computer/iPad/handheld system.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
• Flexible schedule availability of 15 to 20 hours per week, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Assist the management team in building store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards.
• Support all areas of operational excellence, including managing inventory according to policies and procedures.
• Lead/supervise others on occasion and open/close the store for business.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.

Benefits

• Growth opportunities within the company.
• Incentive opportunities.
• Generous merchandise discounts of 50% off Talbots and select Haven Well Within brand items.
• Discounts at brands across KnitWell Group.
• Referral incentive program and discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed