Retail Sales Associate, Key Holder
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About The Position
DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to fostering long-term relationships with our guests by delivering an unparalleled shopping experience. This role is pivotal in ensuring that each customer feels welcomed and valued, which is essential in a retail environment. The ideal candidate will be self-driven and results-oriented, with a strong passion for customer service and a commitment to coaching team members to achieve their goals in a fast-paced setting. As a Retail Sales Associate, Key Holder, you will be responsible for creating a welcoming atmosphere for each guest by engaging with them, asking insightful questions to understand their needs, preferences, and lifestyle. You will serve as a product knowledge expert, capable of selling and marketing a diverse range of apparel, including private labels, name brands, and tailored clothing. Additionally, you will play a crucial role in building a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures. This position not only emphasizes individual sales performance but also encourages teamwork and collaboration among associates to enhance the overall customer experience. DXL Group is committed to developing its employees and promoting from within, ensuring that all team members have the opportunity to grow and succeed in their careers. With a focus on maintaining a positive work environment, the entire team is eligible for quarterly bonuses, further incentivizing performance and teamwork.
