Retail Sales Associate (In-Store Sales and Customer Service)

AAAWheaton, MD
231d$16 - $21Remote

About The Position

Join our team and be part of a dynamic retail environment where every interaction counts. As a Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. Don't wait any longer—apply now and take the next step towards a rewarding career!

Requirements

  • Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
  • Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public designation or willingness to obtain within 6 months of employment.
  • Basic geography knowledge is beneficial.
  • A minimum educational requirement of High School Diploma/GED.
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Responsibilities

  • Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
  • Assist in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Benefits

  • No work on Sundays.
  • Store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week.
  • Celebrate eight paid holidays throughout the year.
  • Accrue over three weeks of paid time off during your first year.
  • Paid time off to volunteer.
  • Starting base compensation of $16.60 to $21.16/hour.
  • Monthly incentive plan tailored to reward individual performance.
  • Complimentary AAA Premier level membership benefits.
  • Comprehensive medical, dental, vision, and prescription coverage.
  • Tuition reimbursement program.
  • Company-matched 401(K) plan, up to 7%.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Administrative and Support Services

Education Level

High school or GED

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