Retail Sales Associate (In-Store Sales and Customer Service)

About the position

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer—apply now and take the next step towards a rewarding career!

Responsibilities

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Assist in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Requirements

• Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.

Benefits

• No Sundays: Enjoy a consistent schedule with no work on Sundays.
• Convenient Hours: With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week.
• Celebrate eight paid holidays throughout the year.
• Accrue over three weeks of paid time off during your first year.
• Make a difference in your community with paid time off to volunteer.
• Competitive Compensation: The starting base compensation for this position is $16.60 to $21.16/ hourly.
• Drive your success with a monthly incentive plan tailored to reward your individual performance.
• Enjoy complimentary AAA Premier level membership benefits.
• Take care of your health with our comprehensive benefits package including Medical, Dental, Vision, and Prescription Coverage.
• Invest in your future with our tuition reimbursement program.
• Save for your retirement with our company-matched 401(K) plan, up to 7%.