Full -Time Retail Sales Associate I

Ace Hardware•Westcliffe, CO

60d•$17

About The Position

Upholds the Vision, Mission, and Core Values of the company. The primary responsibilities of the Retail Sales 1 Associate positions are to maintain outstanding customer service, generate sales throughout the store, effectively merchandise products, process sales quickly, accurately, and efficiently handle cash register operations and assist in retail stocking, resets, labeling, etc.

Requirements

Education/Training: High School Diploma or GED
Possess product knowledge of hardware-related products along with a willingness to learn
Establishing relationships and working with customers
Experience in a retail environment, either in marketing, sales, or back-office
Skills/Knowledge: Knowledge of retail computer systems and electronic cash registers
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
Excellent communication skills, exceptional organizational skills, high attention to detail, and ability to multitask
Ability and willingness to work flexible hours, including weekends and holidays, to meet the needs of the business
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store
Frequently stock, load, and unload customer orders lifting to 40lbs
Climbing step stools and ladders up to 10'

Responsibilities

Ensure each customer receives outstanding customer service which follows the S.A.L.E.S process and by mystery shop standards
Accurately and efficiently ring on registers and maintain all cash at registers
Issue receipts, refunds, credits, or change due to customers
Maintain awareness of all promotions and advertisements
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Be conscious of shoplifting activity
Aid customers in locating merchandise in the store, on acehardware.com, as well as processing special orders
Correctly organize and stock products from the weekly Ace truck
Answer customers' questions and provide information on procedures and policies
Execute inventory management protocol as established by the Store Manager
Adhere to all store safety policies
Greet customers as they enter the store
Answer phone calls
Tactfully and pleasantly assist customers
Solicit customers to open an Ace Rewards card
Verify documents and receive product