Retail Sales Associate - Gateway Crossing
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About The Position
At Old Navy, we are redefining the retail experience by making fashion accessible and enjoyable for everyone. As a Retail Sales Associate at our Gateway Crossing location, you will play a crucial role in bringing our brand to life through exceptional customer service. Your primary responsibility will be to engage with customers, providing them with the information and support they need to make informed purchasing decisions. You will become an expert in our product offerings, using your knowledge to educate and inspire customers while fostering brand loyalty. This position requires a proactive approach to customer interactions, ensuring that every visitor feels valued and appreciated. In this dynamic role, you will be expected to assist customers in locating merchandise, answering their questions accurately, and offering style suggestions based on current trends and store displays. You will also promote our loyalty programs, helping customers understand the benefits of joining and encouraging them to participate. Your ability to leverage our omni-channel offerings will be essential in delivering a seamless shopping experience, whether customers are in-store or engaging with us online. Additionally, you will support various operational processes, including maintaining the sales floor, managing fitting room activities, and assisting with checkout procedures. Your courteous and responsive nature will be vital in addressing both internal and external requests, ensuring that our team operates smoothly and efficiently. As a Retail Sales Associate, you will embody the spirit of Old Navy, contributing to a fun and inclusive environment where both customers and employees can thrive.
