Retail Sales Associate - Gaslight Village

Athleta

403d

About The Position

The Retail Sales Associate at Athleta is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role involves educating customers about products, store promotions, and events while executing operational processes efficiently. The associate aims to build brand loyalty and deliver a premium customer experience by leveraging their expertise in the brand's selling behaviors.

Requirements

• Good communication skills and ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn procedural knowledge through on-the-job training.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors to enhance customer experience.
• Acknowledge and assist customers; locate merchandise efficiently.
• Offer style and outfit suggestions to customers using mannequins and displays.
• Promote loyalty programs to customers.
• Leverage omni-channel offerings for a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as needed.
• Respond courteously to internal and external requests.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta.
• 30% off at Outlet for all employees.
• Competitive Paid Time Off plan.
• Up to five "on the clock" hours each month to volunteer at a charity of choice.
• Extensive 401(k) plan with company matching for contributions up to four percent.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed