Retail Sales Associate, Full Time - Kona Commons

Gap • Kailua-Kona, HI

409d • $30,784 - $38,480

About The Position

As a Brand Associate at Old Navy, you play a crucial role in bringing the brand to life for customers. Your primary responsibility is to engage with customers, providing excellent service that fosters brand loyalty. You will utilize your product knowledge to educate and inspire customers, ensuring a best-in-class shopping experience through collaboration with your leadership team and an omni-channel approach.

Requirements

• Good communication skills and ability to utilize technology effectively.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions and potential issues professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.

Responsibilities

• Become an expert in the brand's selling behaviors and leverage them with every customer.
• Acknowledge and assist customers, locate merchandise efficiently, and answer questions accurately.
• Offer style and outfit suggestions to customers using mannequins and displays for inspiration.
• Promote customer loyalty by educating them about loyalty programs.
• Leverage omni-channel offerings to deliver a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as required.
• Respond courteously to internal and external requests and provide support.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
• Competitive Paid Time Off plan.
• Up to five "on the clock" hours each month to volunteer at a charity of choice.
• Extensive 401(k) plan with company matching for contributions up to four percent.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed