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Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher, the brand has built a legacy rooted in phenomenal people - our employees and our customers. This role as a Retail Sales Associate at Gap in Encinitas Village is an opportunity to engage and connect with customers by providing excellent customer service. You will become an expert in our product offerings and use this expertise to educate, inform, inspire, and outfit customers. Your responsibilities will include providing information on current merchandise assortments, store promotions, and events, while executing operational processes effectively and efficiently. The goal is to bring the Gap brand to life for customers, building brand loyalty and delivering productivity. As a Retail Sales Associate, you will be expected to master the brand's selling behaviors, leveraging these skills with every customer who walks through the doors to provide a premium customer experience. You will acknowledge and assist customers, locate merchandise efficiently, and answer questions quickly and accurately. Additionally, you will offer style and outfit suggestions, promote loyalty programs, and leverage omni-channel offerings to ensure a seamless customer experience. Supporting the sales floor, fitting room, checkout, and back-of-house processes will also be part of your role, ensuring that you are courteous and responsive to both internal and external requests. You will exchange and verify job-related information to provide necessary support.