Retail Sales Associate (Electronics Repair)
About The Position
Part-Time Retail Sales Technician Mokena, IL 18.70+ unlimited sales bonus potential Part-Time Retail Sales Technician at uBreakiFix – the job that introduces techies to the world of customer service. We’re hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know – this isn’t your average part-time retail or sales job. This is the job where your curiosity about gadgets and your ability to connect with people make a real impact, even with a flexible schedule. At uBreakiFix, we create an environment where part-time work still comes with meaningful impact, learning opportunities, and a clear path forward if you want it. What’s in it for you: Starting pay: $18.70 per hour + earn uncapped sales and repair incentives (Real-life, part-time employees earn on average $197/month in incentives) Benefits that take care of you: Including unlimited monthly bonuses for great sales, employee discounts, and ongoing training to grow your sales skills and confidence. Tech-out at a higher level: No formal repair experience? No problem. We provide high-quality paid training that’ll have you feeling like a tech wizard in no time Development: We offer resources, training, and opportunities to elevate your career and support your personal and professional goals. What’s expected of you: Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences. Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services. Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed. Balance front-of-house customer interactions with back-of-house tech and inventory tasks. Support the fast-paced needs of a retail environment as a collaborative team player. Multitask confidently across customer service, sales, and technology. Get to know us: At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance. Remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we’ve helped millions. Whether it's setup, fixes, or replacements, we’ve got your tech covered. #INDSTORES Use this site to view the status of applications you’ve submitted and to take action on important tasks related to those applications. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way: Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen. One Team We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services. Act with Integrity We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking. Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.
Requirements
- Previous experience in customer service or retail sales – at least 1 year.
- A natural ability to connect with customers, making them feel heard, valued, and cared for.
- Flexibility to work part-time retail schedule, including weekends and holidays.
- Comfort juggling sales conversations, customer support, and hand-on tech work.
Nice To Haves
- A basic knowledge of electronic devices (nice to have, not required).
Responsibilities
- Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences.
- Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services.
- Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
- Balance front-of-house customer interactions with back-of-house tech and inventory tasks.
- Support the fast-paced needs of a retail environment as a collaborative team player.
- Multitask confidently across customer service, sales, and technology.
Benefits
- Starting pay: $18.70 per hour + earn uncapped sales and repair incentives (Real-life, part-time employees earn on average $197/month in incentives)
- Including unlimited monthly bonuses for great sales, employee discounts, and ongoing training to grow your sales skills and confidence.
- We provide high-quality paid training that’ll have you feeling like a tech wizard in no time
- We offer resources, training, and opportunities to elevate your career and support your personal and professional goals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
