Retail Sales Associate - Dewitt Commons

Old Navy • DeWitt, NY

507d

About The Position

At Old Navy, we are redefining the retail experience by making fashion accessible and enjoyable for everyone. As a Retail Sales Associate at our Dewitt Commons location, you will play a crucial role in engaging with customers and providing exceptional service. Your primary responsibility will be to connect with customers, understand their needs, and offer them the best shopping experience possible. You will become an expert in our product offerings, using your knowledge to educate and inspire customers about our current merchandise, store promotions, and events. Your goal is to embody our brand values and foster customer loyalty while maintaining high productivity levels. In this fast-paced environment, you will be expected to master the brand's selling behaviors and apply them with every customer interaction. This includes acknowledging and assisting customers promptly, locating merchandise efficiently, and answering questions accurately. You will also be responsible for offering style and outfit suggestions, utilizing mannequins and displays for inspiration, and promoting our loyalty programs to enhance customer engagement. Additionally, you will support various operational processes on the sales floor, in fitting rooms, at checkout, and in the back of house as needed. Your courteous and responsive nature will be essential in addressing both internal and external requests, ensuring a seamless shopping experience for all. As a member of our team, you will thrive in a community that values authenticity and encourages personal expression. We believe in continuous improvement and learning, and we expect our associates to be proactive problem solvers who can handle customer interactions with professionalism and courtesy. You will receive on-the-job training to acquire the necessary procedural knowledge to excel in your role and contribute to our mission of making shopping fun again.