Retail Sales Associate / Design Associate (Home Furnishings)
About The Position
Are you driven by the desire to serve customers and passionate about the art of selling? Do you excel in a dynamic retail environment, utilizing your inherent curiosity and intuition to assist customers in finding tailored solutions that transform their homes into spaces they love? If so, discover a career designed to be different! At Room & Board, our full-time Design/Retail Sales Associate role (5 days a week, including weekends, with 8-hour shifts) offers an array of generous benefits, including health benefits, three weeks of paid vacation, 401(k), profit sharing, and more. You'll join a team of talented and professional colleagues while being surrounded by beautiful home furnishings that showcase American craftsmanship. As a valued member of our collaborative design team, you will leverage technology, tools, and resources innovatively, creating a rich and engaging experience to help customers craft homes and spaces they love. The pace and traffic volume in our Pasadena showroom can vary throughout the week. During peak times, you'll need to balance supporting multiple customers simultaneously while providing excellent service to each one. When things slow down, we expect you to stay self-motivated, proactively filling your time without needing direction. Whether it’s by clienteling, working on design projects, or finding new ways to grow the business and enhance your skills, you take initiative and stay engaged even during quieter moments.
Requirements
- Motivation to serve the customer with an individualized and consultative approach, understanding their needs while maintaining professionalism and respect in your interactions.
- Energized by the high pace of customer traffic and the variety of interactions throughout your shift, you bring the stamina – both physical and mental – to thrive in a fast-paced environment. During slower times, you remain proactive and self-motivated, filling your day by clienteling, working on design projects, or finding other productive ways to contribute. You stay driven and engaged, making the most of every moment, whether busy or calm.
- Confidence as a team player, with self-awareness and an ability to build successful relationships with an open-mind and open-heart.
- Focus on providing the right solution in a collaborative, non-commissioned selling environment as you guide customers through the creative design process.
- Confidence in navigating and leveraging technology/tools such as the iPad, floor planning software, and POS system to enhance the customer experience.
- Lifelong learner mindset, continuously seeking opportunities to build knowledge and hone your craft.
- 2+ years of experience working in a customer-centric, fashion/design savvy retail environment with a passion for design and engaging with customers on the showroom floor.
- You bring exceptional communication skills, demonstrated confidence, attention to detail, prioritization and organization skills, and a high level of comfort navigating technology and virtual resources.
- Attributes for success captured in our Design Associate Profile.
Benefits
- health benefits
- three weeks of paid vacation
- 401(k)
- profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
