Retail Sales Associate / Customer Service

WellBiz Brands•Birmingham, MI

6d•$14 - $16

About The Position

Overview If you’re looking for a job where you can positively change the lives of clients in a meaningful way, then look no further! Responsibilities and Duties Elements Massage is looking for someone who can create an exceptional massage experience for every client every time they enter our studio Being the first and final face of hospitality, whether on the phone or in the studio Informing all clients about the benefits of the Elements Wellness Program Ensuring the client appointment paperwork and payment process is brief, painless, and accurate Working as a team with our Studio Manager and Massage Therapists to create an environment where clients are the center of the world Qualifications and Skills If working in a rewarding environment in a great massage studio sounds exciting, you should apply today! Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Requirements

The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy to learn computer programs
Driven to create the best work environment for our clients

Nice To Haves

Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Customer Service in a spa like or similar environment is preferred; creating a client experience that distinguishs their value with our attention and hospitality

Responsibilities

Create an exceptional massage experience for every client every time they enter our studio
Being the first and final face of hospitality, whether on the phone or in the studio
Informing all clients about the benefits of the Elements Wellness Program
Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
Working as a team with our Studio Manager and Massage Therapists to create an environment where clients are the center of the world