Retail Sales Associate / Customer Service

Amazing Lash Studio • Chicago, IL

95d

About The Position

Do you thrive in a fast-paced, results-driven team environment? If so, we're the place for you! Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career. In this role, you will promote and sell Amazing Lash Studio Memberships and retail products, answer phone calls, book appointments, and enthusiastically greet guests. You will also make outbound calls, send texts, and email guests daily, consistently creating a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs. Additionally, you will maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants, while also maintaining cleaning, organizing, and maintenance of lobby and studio public areas.

Requirements

• A reliable go-getter with an understanding of the sales process
• Someone outgoing, self-sufficient, and motivated
• Ability to responsibly open and close the studio; this is a key holder position!
• A professional appearance at all times

Responsibilities

• Promote and sell Amazing Lash Studio Memberships and retail products
• Answer phone calls, book appointments, and enthusiastically greet guests
• Make outbound calls, send texts, and email guests daily
• Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
• Maintain cleaning, organizing, and maintenance of lobby and studio public areas

Benefits

• Competitive compensation plan
• Membership sales commissions and bonuses depending on performance
• Full and/or Part time available
• FREE lashes and discounted services & products
• Ongoing training and support

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services