Retail Sales Associate - Castro Valley

Pet Food Express • Castro Valley, CA

275d • $17 - $18

About The Position

Pet Food Express is the best place to shop for pet supplies - and it's all because of the people who work here. Our employees are passionate pet people who care deeply about our community. We offer gold star customer service and expert advice for even the toughest pet problems. Sound like you? Join us. Our Sales Consultants are the heart of our business. They do a little bit of everything - and matter a lot. They work the cash registers, stock shelves, answer customer questions, and generally make sure every customer has an enjoyable, friendly, and informative shopping experience.

Requirements

• A passion for pets and people.
• A warm and welcoming personality and a genuine desire to provide excellent customer service to all customers.
• Sales and/or pet experience is a plus.
• Eagerness to learn and willingness to participate in daily educational activities.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Responsibilities

• Engage actively approach and engage with our two-legged and four-legged customers.
• Answer customer questions about specific products.
• Use the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.
• Participate in daily training and continuous educational programs to enhance your product knowledge and sales skills.
• Stay up to date about new products and the pet community.
• Operate the cash register in a friendly and efficient manner.
• Unload shipments and stock the store - this includes lots of heavy lifting.
• Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed.

Benefits

• Many potential career paths and options for advancement within the company.
• A focus on your development and leadership training.
• Investment in your pet and product knowledge.
• Generous in-store employee discount that extends to your family.
• All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more.
• FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.
• 401k with employer match.
• Employee referral bonuses.
• Bring your well-behaved pet to work.
• Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners.

What This Job Offers

• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers