Retail Sales Associate, Brickell

Nespresso USA • Miami, FL

402d • $41,600 - $41,600

About The Position

The Retail Sales Associate at Nespresso's new concept store in Brickell will provide exceptional customer service and create an immersive shopping experience focused on premium coffee. This part-time role involves guiding customers in discovering their ideal coffee products while promoting Nespresso's mission of sustainability and quality. The position offers opportunities for personal development and career growth within a supportive team environment.

Requirements

• Strong customer service skills and a passion for hospitality.
• Ability to thrive in a fast-paced environment and adapt to change.
• Punctuality and availability for open and closing shifts, weekends, and holidays.
• Resourcefulness in troubleshooting and handling day-to-day challenges.

Nice To Haves

• Previous experience in retail or customer service.
• Knowledge of coffee and coffee products.

Responsibilities

• Act as a brand advocate by sharing Nespresso's mission and values in sustainability and recycling.
• Provide exceptional customer service and create memorable experiences for customers.
• Engage with customers to understand their needs and recommend personalized coffee and machine solutions.
• Conduct complimentary coffee tastings and showcase product knowledge to enhance customer engagement and sales.
• Collaborate with team members to maintain a cohesive and successful work environment.
• Assist in maintaining the boutique's elegant environment, including managing shipments and arranging displays.
• Participate in training to ensure success in the role.

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Free Nespresso machine and coffee product allowance
• Educational reimbursement
• Health and mental wellness programs
• Commuter benefits
• Pet adoption reimbursement
• Employee recognition program
• Discounts at over 2,000 companies

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: No Education Listed