Retail Sales Associate - Baybrook Square s/c

Old Navy • Webster, TX

488d

About The Position

At Old Navy, we are redefining the retail experience by making fashion accessible and enjoyable for everyone. As a Retail Sales Associate at our Baybrook Square location, you will play a crucial role in engaging with customers and providing exceptional service. Your primary responsibility will be to connect with customers, understand their needs, and offer them the best shopping experience possible. You will become an expert in our product offerings, using your knowledge to educate and inspire customers about our current merchandise assortment, store promotions, and events. Your goal is to embody our brand values and foster customer loyalty while maintaining high productivity levels. In this fast-paced environment, you will be expected to master the brand's selling behaviors and apply them with every customer interaction. This includes acknowledging and assisting customers promptly, locating merchandise efficiently, and answering questions accurately. You will also be responsible for offering style and outfit suggestions, utilizing mannequins and displays for inspiration, and promoting our loyalty programs to enhance customer engagement. Additionally, you will support various operational processes on the sales floor, in fitting rooms, at checkout, and in the back of house as needed. Your courteous and responsive nature will be essential in addressing both internal and external requests, ensuring a seamless shopping experience for all. As a member of the Old Navy family, you will thrive in a community that values playful personalities and authentic self-expression. We encourage continuous learning and improvement, and we are looking for individuals who are open to feedback and eager to grow within the company. Your ability to handle customer interactions professionally and solve problems using basic information-gathering skills will be key to your success in this role.