Seasonal Retail Sales and Recovery Associate, Santa Maria Town Center
About The Position
As a Retail Sales & Recovery Colleague, you're at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service.
Requirements
- Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- Handle electronic devices with no problem
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Responsibilities
- Maintaining merchandise displays
- Tidying fitting rooms
- Ensuring the sales floor is always customer-ready
- Offering a warm welcome
- Making eye contact
- Creating friendly, personal conversations
- Recovering the floor and fitting rooms
- Updating signs and pricing
- Supporting any needed merchandise moves
- Sharing our Loyalty program benefits
- Making sure customers have all they need
- Ending with a sincere thank-you, often walking the package around and using the customer's name
Benefits
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
General Merchandise Retailers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
