Retail Sales Agent FT

Omni Hotels & Resorts•Hot Springs, VA

22h•Onsite

About The Position

The Omni Homestead Resort & Spa is seeking a proactive Retail Sales Agent for a full-time position. This role involves assisting customers with product selection from introduction to sale, ensuring timely and excellent service. The agent will attend vendor clinics and employee training to support the retail team's development and respond promptly to customer requests with exceptional guest service skills. Key duties also include assisting with merchandise receiving, pricing, merchandising products on the sales floor, and managing back stock inventory. The agent will help with daily replenishment, participate in monthly inventory, and maintain a clean store atmosphere. The agent will contribute to team efforts by completing related tasks as needed.

Requirements

Candidate must be able to work a flexible schedule including nights, weekends and holidays.
Candidate must be able to stand for long periods of time.
Candidate must have excellent customer service skills.

Responsibilities

Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed.
Attend all vendor clinics and employee training that will enhance the development of the Retail team.
Responds to customers requests in a timely fashion and with excellent guest service skills.
Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock.
Assist in daily replenishment of back stocked product to the sales floor.
Assist in taking monthly inventory.
Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance.
Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing.
Contributes to team effort by accomplishing related results as needed.