Retail Sales Agent - Golf Shop (Part Time)

Omni Hotels & Resorts•Frisco, TX

About The Position

Located just steps from the PGA of America headquarters, Omni PGA Frisco Resort is a dynamic destination for golf lovers of all ages and skill levels. Home to two 18-hole championship courses—Fields Ranch East, designed by Gil Hanse, and Fields Ranch West, designed by Beau Welling—the resort offers a variety of ways to play, including The Swing, a lighted 10-hole, par-3 short course, and The Dance Floor, a 2-acre putting course and entertainment space. Adding to its prestige, Fields Ranch East has been selected to host some of the sport’s most celebrated tournaments, including the KitchenAid Senior PGA Championship in 2023 and 2030, the KPMG Women’s PGA Championship in 2025 and 2032, and the PGA Championship in 2027 and 2034—cementing Omni PGA Frisco Resort Spa’s place among the top golf destinations in the country. This team member will be responsible for greeting guests in the retail shops. The Retail Sales Associate performs the role of a shopkeeper, presenting merchandise to customers, assisting with merchandise selection, and facilitating the sales transaction.

Requirements

Must have strong guest service skills.
Must be able to communicate effectively, both verbal and written.
Flexible schedule to include evenings, weekends and holidays.
Must be able to stand for length of shift.
Must be able to stand for entire shift.

Responsibilities

Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales.
Arranges signage and advertising collateral in an attractive fashion.
Sell merchandise to guests.
Responsible for shop cleanliness, proper displays, placing new merchandise on floor as well as insuring all items are properly tagged and inventory control.
Affix accurate prices to merchandise with stamps, tags, labels and similar methods.
Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property.
Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures.
Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
Completes daily sales reports for analysis.
Is aware of current monthly sales performance and increases sales per hour and units per transaction as required.
Participates in periodic merchandise inventory as scheduled.
Adheres to cash handling policies.