Retail Sale Associate - Century City Retail Sale Associate - Century City
About The Position
At Nespresso, people and specialty coffee are at the heart of their operations. As part of the team, employees are empowered to inspire, care, act, and innovate to reach their full potential and reimagine what coffee can be. As a certified B Corporation, Nespresso is committed to driving its triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates its community, suppliers, farmers, and each other. The company aims to set new standards in global coffee culture, with quality, sustainability, diversity, and inclusion being core to its vision of driving positive change. Nespresso careers offer best-in-class opportunities for development and growth across factories, boutiques, and office locations. The company invites individuals with a passion for coffee and exceptional customer service to join their Century City team in a brand new stand-alone location as a Retail Sales Associate. In this role, the associate will be the welcoming face of the retail boutique, guiding and assisting customers to provide an inviting experience beyond just selling coffee. Their knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso.
Requirements
- Inherently a people person and thrive in a customer service environment.
- Enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
- Punctual and available to work open and closing shifts, weekends, and holidays.
- Have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
Responsibilities
- Share Nespresso's mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- Demonstrate a heart for hospitality and working with people, being customer obsessed.
- Create a memorable experience for customers, making them feel valued and eager to return.
- Understand customer needs and recommend personalized coffee and machine solutions.
- Offer complimentary coffee tastings and display coffee and product knowledge to build the customer base and sales.
- Proactively support and collaborate with team members to create a cohesive and successful work environment.
- Maintain the elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked, and ensuring cleanliness.
- Undergo a training period that sets you up for success well beyond your first day.
Benefits
- Competitive pay – Plus quarterly bonuses for achieving team sales and service goals.
- Coffee expertise - You will learn all about coffee and become a coffee expert.
- Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employees led DE&I Resource Groups. Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing.
- Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
- Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.
- Performance-based incentives and a total rewards package
- Free Nespresso machine and coffee product allowance
- A 401k with company match
- Educational reimbursement
- Health and mental wellness programs
- DE&I resource groups
- Commuter benefits
- Pet adoption reimbursement
- Employee recognition program
- Discounts at over 2,000 companies and much more!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
