Michaels-posted 3 days ago
Full-time • Manager
Onsite • Mesa, AZ
5,001-10,000 employees

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s
  • Manage, execute and support the planogram process (POG’s) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD)
  • Maintain seasonal sets and the feature space to our visual merchandising standards
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Acknowledge customers, help locate product and provide solutions
  • Assist with Omni channel processes
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned
  • Retail merchandising and customer service experience preferred
  • health insurance (medical, dental, and vision)
  • paid time off
  • tuition assistance
  • generous employee discounts
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