Macy's-posted 4 months ago
Entry Level
Peabody, MA
5,001-10,000 employees
General Merchandise Retailers

As a Receiving Colleague, also known as a Back of House Colleague, you will be responsible for managing the flow of merchandise into our stores. You will be part of a team that ensures products are received, processed, and made available for sale in a timely and efficient manner as well as the upkeep of merchandise within the store and stockroom maintenance. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

  • Greet customers, answer their questions, and provide assistance in a friendly and professional manner.
  • Receive and unload merchandise from delivery trucks; unpack merchandise from vendor boxes; and remove merchandise from plastic bags and packaging.
  • Sort and organize merchandise based on its type, size, or category.
  • Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures.
  • Transfer merchandise from the receiving area to the stockroom or sales floor.
  • Select merchandise from the selling floor and apply packing policies & techniques.
  • Retrieve orders from our back-of-house storage and deliver them curbside to the customer.
  • Work with other team members to achieve department goals and maintain a positive work environment.
  • Flexible availability, including days, evenings, weekends and holidays.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and eager to start a new venture and can adapt to changing priorities.
  • Self-starter; able to adapt quickly to changing customer expectations and needs.
  • Must be able to understand and communicate effectively with customers, co-workers, and supervisors.
  • No Education or Experience Required.
  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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