Retail Receiving & Distribution Center Supervisor

About the position

The Retail Storeroom Supervisor role is a full-time management position responsible for all aspects of managing retail stores on property. Accountable to delivering sales plan through effective management/delegation of store and operational tasks. Retail Storeroom Supervisor reports directly to the Retail Receiving & Distribution Center Assistant Manager while supervising storeroom associates.

Responsibilities

• Develop, inspire, and retain top talent
• Coach and develop to maximize the success and efficiency of storeroom associates
• Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
• Effectively and fairly manage and drive high performance of all associates
• Ensure onboarding and continued training of the associate team
• Positively communicate personal and team goals to promote the highest output
• Run all sales reports for prior day on all stores
• Accurately pull all replenishing product and deliver to the proper stores based on sales reports
• Inventory all boxes in the storeroom at the beginning of the shift and make sure all boxes from previous day are accounted for
• Efficiently count incoming orders to ensure correct invoicing
• Accurately receive all orders into Dataworks
• Efficiently and properly sticker all received orders
• Promptly deliver and store new items in storeroom/store
• Oversee all aspects of storeroom and shop floor execution, including inventory accuracy, space management, and product presentation
• Maintain a strong leadership presence in the storeroom and retail areas to provide direction and oversight
• Uphold and enforce all policies, procedures, and brand standards
• Direct inventory management activities
• Ensure prompt, organized, and accurate delivery of new merchandise to store locations
• Execute updated floor sets and product change over in outlets based on needs of the business and seasonal periods
• Act as manager on duty, when scheduled, to address customer service, vendor concerns, maintenance issues
• Incorporate Loss Prevention and safety messages into daily operations
• Maintain OSHA requirements to ensure the outlets are a safe working and shopping environment
• Begin each week with a 10–15-minute huddle to set the tone, align on key goals, safety reminders, and team wins
• Include 5-minute micro-training sessions during down time
• Execute monthly shop inventories in partnership with Retail Assistant Manager (Storeroom)
• Develop a rotational system where storeroom staff can cross-train in other shops or retail functions
• Identify items with upcoming expirations or limited-time relevance and communicate with Retail Manager for promotional action
• Create and schedule quarterly storeroom deep cleaning
• Review Team training needs developing training needs
• Schedule an annual deep cleaning of the storeroom
• Check all equipment used in the storeroom for wear, service needs, or replacement

Requirements

• 2+ Years Receiving & Distribution Experience
• Must be fluent in Excel, Word, Outlook
• Proven ability to drive results through a strong level of business acumen
• Demonstrated success in talent development/management
• Strong communication skills and ability to foster a supportive culture with accountability
• Availability for varied weekly shifts including weekend, closing and peak shifts

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits such as two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities