Retail Printing & Shipping Customer Service Representative - Part Time

PostNet - FL171-posted 6 months ago
Part-time • Entry Level
Lakewood Ranch, FL
501-1,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. We are a busy Retail Design, Packing, Shipping center. You will operate the point-of-sale system, copiers/printers, help with quick print services, and other store equipment. Must have Adobe Suite & Canva experience. Other duties as assigned. You will be multitasking and must be able to think on your feet and like being busy. You will not have time to sit around on your phone with us. Must be able to lift 50 pounds and complete required assessments as part of application.

  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assist customers with Quick print and wide format printing projects
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking – must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver’s license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Proficient with Canva
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Retail Customer Service Resume Examples
•
Retail Customer Service Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service