Retail Pharmacy Technician

American Addiction Centers • Milwaukee, WI

1d • Onsite

About The Position

This full-time Retail Pharmacy Technician position at Aurora St. Lukes Medical Center - Pharmacy: Outpatient, part of Advocate Health, involves assisting licensed pharmacists with technical duties related to medication preparation and distribution. This includes handling hazardous drugs and controlled substances, managing medication inventory, performing nonsterile compounding and sterile IV admixture where applicable, and inspecting medication storage areas. The role also entails administrative tasks such as screening phone calls, completing documentation, data entry for patient information, insurance verification, and cashiering. Technicians may also develop competence in third-party billing, provide immunizations under pharmacist supervision, and operate an Advocate Health-owned motor vehicle for medication deliveries. The position requires working various shifts, including rotating weekends and two holidays per year, with typical 8-hour shifts starting between 6:45 am and 12:30 pm. Advocate Health is a large nonprofit integrated health system serving nearly 6 million patients across multiple states.

Requirements

• High School Diploma or GED equivalent
• Registration or licensure with state board of pharmacy per state of employment requirements
• Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state
• No work experience required
• Excellent verbal and written communication skills
• Proven skills in working effectively with multiple departments and matrix organizational structures
• Strong ability to influence and develop others to move toward common goals and outcomes
• Strong organizational skills and the ability to work effectively with moderate guidance or direction
• Effective critical thinking, creativity, problem solving, and decision-making skills
• Expert knowledge of metrics utilized to measure revenue cycle quality and processes
• Ability to lead a diverse group of teams

Nice To Haves

• At least one year of retail experience

Responsibilities

• Assists licensed pharmacist in technical duties related to preparation and distribution of medications
• Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances
• Assists with medication distribution tasks
• Screens phone calls and routes as needed using proper telephone and voicemail etiquette
• Assists in daily pharmacy procurement, inventory control, and outdate checking
• Complete documentation required for removing, stocking, and wasting controlled substances, where applicable
• Perform nonsterile compounding following proper USP standards, where applicable
• Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable
• Inspects all assigned medication storage areas for adherence to storage policies
• Completes and documents medication admission histories, as applicable at the facility level
• Seeks additional duties when required work is done and accepts other duties as assigned
• May participate in quality improvement initiatives to assure the excellence of departmental services
• May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level
• Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards
• Supports area leaders regarding goals and work assignments
• Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering
• Develop competence in third-party billing functions
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
• May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable
• Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED