Retail Pharmacy Technician - Per Diem

St. Luke's University Health Network•Easton, PA

56d

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Under the direction of a pharmacist, delivers medications, including filling patient medication orders for outpatient prescriptions, running cash register, helping customer with insurance related questions, waiting on customers, answering phones and utilizes the pharmacy computer system. Performs administratively assigned duties. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Requirements

Professional demeanor
Ability to respect confidentiality of patient data
Strong communication skills
Strong knowledge of pharmacy insurance plans and plan rules
Courteous attitude
Understanding of medical terminology and calculations
Ability to type at least 35 words per minute
Knowledge of computer operations
Knowledge of medication brand and generic names
Knowledge of insurance and third-party payment systems
High school diploma or graduate equivalent degree
Requires successful completion of on-the-job training in each area of the department within the first six months of employment.

Nice To Haves

National certification preferred
3-5 Years Retail Pharmacy experience preferred
Knowledge of Data Entry experience is a plus.

Responsibilities

Fills medications from computer generated labels.
Demonstrates ability to answer telephone/window and deal with visitors to pharmacy appropriately. Demonstrates ability to involve other pharmacy staff when appropriate. Directs all drug information questions to a pharmacist, communicates in a courteous and professional manner utilizing proper etiquette, and communicates all pertinent information to the technician on the next shift.
Assists the Pharmacist in filling prescription items, as permitted by the State Board of Pharmacy.
Labels products appropriately, including cautionary or auxiliary labels.
Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory.
Inputs patient data medication orders into a computer system.
Prepares medications including emulsions, liquids, powders and ointments.
Packages medications for dispensing and for delivery.
Communicates with nursing center personnel and other customers in a pleasant and professional manner.
Processes returned medications from the facility for credit or destruction.
Knowledge of Data Entry experience is a plus.
Keeps work area clean, neat, and free of excess items, maintains adequate par levels of medications within shift and removes all outdated drugs.
Delivers or retrieves medications when the supervising pharmacist views the situation as necessary.
Utilizes effective interpersonal communication skills while maintaining confidentiality of hospital information and addressing co-workers, nurses and other in a pleasant and cooperative manner.
Performs routine activities with minimal supervision, offering to provide additional help when needed, participates in training of new employees.
Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices
Communicate with insurance carriers to obtain payment for prescription claims;
At point of sale, verify that customer receives correct prescription(s);
Communicate with prescribers and their agents to obtain refill authorization;
Maintain knowledge of loss prevention techniques;
Complies with Network and departmental policies regarding attendance and dress code.
Other related duties as assigned.